Job Description

Job Details
Adelante Healthcare Center Support Office - Phoenix, AZ
Full Time
Bachelor's degree
Health Care

POSITION SUMMARY

Adelantes Corporate Communications Manager is responsible for implementing the strategic initiatives aimed at improving overall organizational communication across Adelante. Efforts include internal brand messaging development and management to increase transparency, execution and project management of internal employee engagement and transformational initiatives, and other special projects as assigned. Collaborate with departments on the development of their communication plans and efforts.

EXPECTATIONS

Every Adelante Leader will strive to maximize the performance and contribution of each team member to Adelante Healthcare and the community that we serve every day. Leaders will set clear performance expectations, provide on-going feedback and coaching to improve results and outcomes and provide regular performance evaluations. Leaders are also expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation and model for all other employees the highest standards of personal integrity, professionalism and competence.

OUR CORE VALUES

  • Excellence
  • Integrity
  • Sustainability
  • Respect
  • Compassion
  • Learning

ESSENTIAL SKILLS AND EXPERIENCE

  • 5+ years of internal communications and change management experience, including proven ability to thrive in a fast-paced environment
  • Bachelor's degree in Communications, English, Business, Marketing, Public Relations, Journalism, Psychology, or equivalent
  • Strategic and creative problem solver who generates ideas and plans, and effectively crosses the finish line
  • Exceptional written and verbal communication skills, attention to detail, and ability to communicate information to multiple audiences and facilitate routine and accelerated work requests with suppliers and manage internal corporate expectations.
  • Ability to quickly grasp and synthesize complex issues
  • Substantial project management and time management skills, with the ability to prioritize, set expectations and change direction quickly according to fast-evolving business needs
  • Experience managing intranet and email marketing platforms
  • Entrepreneurial self-starter who can lead through ambiguity
  • Passionate, positive, self-starter who enjoys working in a cross-functional team environment
  • Strong knowledge of MS PowerPoint, Word, Excel, SharePoint and enterprise management tools, Adobe Illustrator, InDesign and Photoshop.
  • Knowledge of email content tools like Constant Contact, Emma, or other similar.
  • Strong organization and time management skills that enable the employee to prioritize and manage a high volume of detailed work with conflicting priorities in a fast-paced environment.
  • Strong work ethic must be creative, self-motivated, and able to take the initiative when juggling a variety of projects simultaneously
  • Demonstrated experience within marketing teams, with a "roll up the sleeves and get it done" approach. Must be able to work quickly under pressure and deadlines. + Proven experience in working with senior-level executives and within a marketing team

The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job related selection or promotional criteria.

POSITION REPONSIBILITIES/ESSENTIAL

  • Develop and facilitate the delivery of effective communication the Executive Leadership team and across the organization
  • Ability to work cross-functionally with internal stakeholders to support key initiatives
  • Ability to work in a collaborative and inclusive environment that values diverse perspectives and continuous learning
  • Implementing a collaborative and effective structure, processes and content to employees aligned and engaged
  • Enable leaders and staff to operate at their best by delivering timely and relevant information, especially during times of change.
  • Develop and execute internal communications campaigns that align with Adelante Healthcare business, values, and culture priorities.
  • Transform complex concepts into terms everyone can understand.
  • Develop, design, and distribute monthly employee newsletter/podcast Adelante Advocate
  • Act as managing editor for the company intranet, which includes regular site maintenance and content review in coordination with department heads/content owners.
  • Provide strategic support for company events and initiatives (e.g., fund development events, town halls, employee appreciation etc.)
  • Develop and implement metrics to assess the effectiveness and business impact of the internal communications
  • Build successful relationships across the organization to affect change, identify communications gaps and provide an integrated communications approach across Adelante.
  • Ensure branding consistency across all internal communication channels
  • In collaboration with department leads, devise a robust internal communications calendar of activities and announcements.
  • Support the rollout and adoption of new collaboration and communication tools.
  • Proactively source compelling employee stories and create engaging content to be used across multiple platforms.
  • Manage communications calendars and vehicles.
  • Look for ways to continuously improve internal communications methods and channels to maximize employee engagement.
  • Champion collaboration through transparency and accountability

Additional Duties and Responsibilities

  • Other duties as request or assigned

PCMH

All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team based model to promote wellness and improve health outcomes.

Adherence to Compliance and Code of Conduct

All employees are required to comply with Adelante Healthcares written standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelantes legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance, and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.

In any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance with EEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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