Job Description

Job Details

Adelante Healthcare Center Support Office - Phoenix, AZ
Master's degree
Health Care



Reporting directly to the CEO, the Chief People Officer (CPO) will play a pivotal role as a foundational member of our high-performance executive team. In this dynamic leadership position, the Chief People Officer (CPO) will provide strategic guidance and operational support for health center operations, ensuring the alignment of people-related initiatives with organizational goals, including recruitment, staffing, training and development, performance monitoring, employee counseling, medical staff services, and credentialing. The CPO will leverage a comprehensive understanding of HR best practices to drive initiatives that promote a positive and inclusive workplace culture.


Every Adelante Leader will strive to maximize the performance and contribution of each team member to Adelante Healthcare and the community that we serve every day. Leaders will set clear performance expectations, provide on-going feedback and coaching to improve results and outcomes and provide regular performance evaluations. Leaders are also expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and model for all other employees the highest standards of personal integrity, professionalism, and competence.


  • Compassion
  • Excellence
  • Integrity
  • Learning
  • Respect
  • Sustainability



  • Master’s degree in human resources, business or health-related field or equivalent experience is required
  • Certification as a Professional in Human Resources (PHR) by the HR Certification Institute (HCRI) and/or Society for Human Resource Management Certified Professional (SHRM-CP) is required
  • Ten (10) years minimum experience in roles of similar complexity and organizational responsibility, preferably in ambulatory health care setting
  • Ability to work effectively with a wide variety of vendor, regulatory and administrative staff within the organization and in the community
  • Excellent interpersonal, organizational, problem solving and written/verbal communication skills
  • Excellent business English, spelling, and punctuation skills
  • Skill in composition, formatting, and typing accurately a variety of correspondence, reports, and other materials
  • Ability to perform a variety of assignments requiring considerable exercise of independent judgment
  • Experience with and ability to multitask and thrive under pressure
  • Must be flexible, energetic and aself starter
  • Thrives in a fastpaced environment, integrating disparate activities, new technologies,and agendas while adhering to deadlines and budgets
  • Instinctive collaborator with strong staff management experience whovalues teamwork and the input of others
  • Creative visionary with a passion for learning and professional development and the ability to clearly articulateideas and concepts
  • Advanced computer efficiency with knowledge of Windows, all Microsoft Office programs, Internet, etc.
  • Demonstrate behaviors in concert with ACH mission, vision, values, policies andprocedures
  • Valid AZ driver’s license
  • Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations


  • Develop the systems and procedures necessary to drive and expand efficient operations across all health center delivery sites and business functions. Guide and mentor leaders to equip them with the necessary tools and resources for efficient collaboration with their teams, peers, and partners.
  • Collaborate as a strategic partner with the Chief Clinical Officer to ensure seamless integration of clinical operations with health center operations and support functions
  • As a partner with the Chief Financial Officer, help ensure that the organization’s financial systems, budgets, and management reporting processes are built and managed to support the organization’s growth and properly reflect its evolving impact model
  • Nurture the organization’s culture, values and strengths
  • Ensure our hiring, onboarding and management procedures are effective for diverse groups
  • Provide information and assistance to staff, supervisors and council on human resource and work related issues
  • Coordinate staff recruitment and selection process in order to ensure a timely organized and comprehensive procedure is used to hire staff
  • Oversee and ensure rewards programs are competitive, and align with business goals
  • Responsible for ensuring that all new employees, as well as current employees, are and up to date with all necessary credentials and licensing needed for their roles
  • Lead and champion the organization's Justice, Equity, Diversity, and Inclusion (JEDI) initiatives, fostering an inclusive workplace culture and driving meaningful change throughout all levels of the organization
  • Take active steps to maintain expert-level knowledge on benefit plans. Ensure service standards and financial goals are maintained on employee benefits, compensation process, and wellness program
  • Serve as a role model and advocate for Adelante Healthcare's mission and values


  • Three (3) years’ experience in a Community Health Center

Additional Duties and Responsibilities

  • Other duties as requested or assigned


All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team based model to promote wellness and improve health outcomes.

Adherence to Compliance and Code of Conduct

All employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.


The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.

In any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance with EEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.

Application Instructions

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