Job Description

Job Details
Adelante Healthcare Center Support Office - Phoenix, AZ
Full Time
Master's degree
Health Care


This role is responsible for the design, planning, and implementation of corporate training programs aligned with the objectives and strategy of the Adelante Healthcare.  Collaborates with functional management teams to assess ongoing and future training and development needs as well as effectiveness of established programs. Manage and oversee organizational training and develops training professionals. Serves as a subject matter expert to implement training initiatives throughout the organization.  Identifies training and development requirements by conducting a needs analysis; analyzing organizational results, job requirements, operational problems, and then plans and forecasts training programs.  The Training and Development Director, provides and oversees the clinical and non-clinical training and education of all non-provider healthcare staff. The Training and Development Director coordinates provides and oversees the non-clinical training and education of all provider staff.  Will be proactive in developing and maintaining the clinical competencies of our non-provider staff ensuring compliance.  Manages respiratory protection fit testing.  When also clinically trained, may obtain competency validation to assist in clinical training and competency completion.   




Every Adelante Leader will strive to maximize the performance and contribution of each team member to Adelante Healthcare and the community that we serve every day.   Leaders will set clear performance expectations, provide on-going feedback and coaching to improve results and outcomes and provide regular performance evaluations.  Leaders are also expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and model for all other employees the highest standards of personal integrity, professionalism, and competence.



  • Excellence
  • Integrity
  • Sustainability
  • Respect
  • Compassion
  • Learning


  • Five years experience working in a clinical setting is required
  • Three years managerial experience required
  • Experience writing and designing curriculum
  • Must have strong communication skills
  • Assess the learning needs of the staff through direct observation, formal learning assessments and through review of quality improvement and program evaluation
  • Develops effective training materials utilizing a variety of media
  • Develops trainer development programs and coach others involved in training efforts, providing effective growth and development opportunities
  • Facilitate various courses
  • Create course calendars and curriculum by position
  • Modify programs as needed
  • Exemplify the desired culture and values of the organization
  • Work effectively as a team member with other members of management and the People Services staff
  • Coordinates and/or conducts both didactic and clinical orientation and continuing education
  • Master’s degree
  • Maintain active records and documentation of training activities with a constant readiness for both internal and external audits
  • Periodically evaluate and report on training effectiveness for the organization
  • Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations




  • Bilingual English/Spanish preferred
  • Project Management Experience


Additional Duties and Responsibilities

  • Other duties as requested or assigned



All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.


Adherence to Compliance and Code of Conduct

All employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.



The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Physical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools, or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions.  The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


Work environment:   While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites.  The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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