Job Description

Job Details
Adelante Healthcare Center Support Office - Phoenix, AZ
Full Time
HS Diploma from accredited school
Health Care


The Clinical Risk Manager will monitor and maintain adherence to standards related to HRSA regulations, and other regulatory agencies. This position will be responsible for the professional management of a comprehensive health and safety/risk management program. As a change leader, this position will mentor staff, align project management with operations, and the training department, and collaborate with credentialing and compliance to assure all quality standards are being met. This position will continuously review, identify, and develop clinical risk management strategies for the organization.


Every Adelante Leader will strive to maximize the performance and contribution of each team member to Adelante Healthcare and the community that we serve every day. Leaders will set clear performance expectations, provide on-going feedback and coaching to improve results and outcomes and provide regular performance evaluations. Leaders are also expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation and model for all other employees the highest standards of personal integrity, professionalism and competence.


  • Excellence
  • Integrity
  • Sustainability
  • Respect
  • Compassion
  • Learning


  • Minimum of 5 years experience in Risk Management, or related field in the healthcare industry
  • Experience in managed care with knowledge of HRSA regulations preferred
  • Proficiency in developing and presenting analytic reports both written and verbal, data collection, sampling, analysis, and presentation
  • Good working knowledge of Microsoft Office applications includes Outlook, Word, and Excel
  • Must be able to write analytic reports integrating multiple data elements and perspectives
  • Must be able to maintain confidentiality, privacy, and security of protected information
  • Must possess excellent verbal and written communication skills, with the ability to communicate effectively with internal and external customers
  • Travel to all health centers is required
  • Certified Professional in Health Care Risk Management (CPHRM) required to be obtained within 2 years of hire date
  • Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)
  • Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations


  • Keep up to date with health & safety legislation and guidelines and advise Adelante Healthcare management on legislative developments which may affect Safety, Health, and Welfare at Work.
  • Establish appropriate structures and processes about risk reporting, incident management, and Health and Safety within the organization.
  • Review policies/procedures/guidelines in consultation with relevant personnel and with due regard to prevailing legislation and make recommendations to the Director of Quality as considered necessary.
  • Collaborates with the Director of Quality and the Quality Improvement Manager on the implementation and evaluation of policies and procedures
  • Responsible for the development, maintenance, and implementation of the Hazardous Program
  • Provides oversight of the medication, supplies, and equipment recalling process for the organization
  • In conjunction with appropriate staff, assist in identifying potential clinical risk through risk assessment, analysis of incidents, and near miss incidents, periodic safety inspections, and/or audits. Make recommendations to reduce, prevent or eliminate risks identified.
  • Maintain a risk assessment database and liaise with department heads concerning issues arising
  • Create and foster working relationships with internal and external customers that facilitate accreditation/regulatory audits
  • Plans, organizes, and implements various special projects related to risk management as assigned
  • Responsible for submitting the FTCA application annually and manage all claims with the Director of Quality as they arise
  • Review and analyze clinical incidents, sentinel events, and risk outcomes to report to Safety and Quality Committees quarterly
  • Maintain Safety Data Sheets and other hazardous communication information regarding chemicals used in the workplace
  • Promote awareness of Health & Safety in the workplace
  • Collaborate with Operations, Facilities, and Training on the development and implementation of the Clinical Risk Management Plan
  • Collaborates with Training and Development Director to assure all staff have received appropriate training as it relates to safety and clinical risk management
  • Collaborate with the Director of Quality on the Development and Implementation of the Clinical Risk Management Plan
  • Other projects as requested by the Director of Quality


  • Masters in health policy degree preferred

Additional Duties and Responsibilities

  • Other duties as requested or assigned


All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team based model to promote wellness and improve health outcomes.

Adherence to Compliance and Code of Conduct

All employees are required to comply with Adelante Healthcares written standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelantes legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.


The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance, and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.

Job-related Information Check a Response

Safety Sensitive Position

Yes or No

Merit Increase Eligible

Yes or No

Telework Eligible

Yes or No

CPR/BLS Required

Yes or No

Level One Fingerprint Clearance Required

Yes or No

Level One Fingerprint Clearance Required

Specialty Behavioral Health Location

Yes or No

Annual Fitness for Duty Required

Yes or No

Fit Test Required

Yes or No

Credentialing Required

Yes or No

Use of Adelante Healthcare Vehicles

Yes or No

In any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance with EEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.

Application Instructions

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